Shop FAQs

Delivery

Where do you deliver to?

Orders placed through our online shop can only be delivered to addresses within the UK. If you would like to place an order for delivery outside of the UK, please contact us for a shipping estimate. 

How much is delivery?

Orders of £50 or more are eligible for free next day shipping.
For orders under £50, we charge a flat rate, next day shipping fee of £6.

Next day delivery is only available for items that are in stock. 

Can I collect my order from you?

Sure, you can collect your order from our gym in Aston-in-Makerfield at any time during our regular opening hours. This service is free of charge and, if you prefer, you can pay for your order on collection. 

How long will my order take to arrive?

We’ll aim to have your order with you in 7 working days for products that are in stock. It’s usually much sooner than that.

If you have placed a backorder for out-of-stock items, expect to wait no longer than 3 weeks. We keep on top of our stock levels and place new orders every week, so that’s the worst-case scenario!

Payment

How can I pay?

Credit/Debit/PayPal – We use PayPal to process online payments. You don’t need to have a PayPal account and can simply enter your card details on their checkout. 

 

We don’t process or store your card details; they are handled securely by PayPal.

 

Cash on collection – If you arrange to collect your order from our gym, you have the option to pay (cash/card) on collection. 

Backorders/Out-of-stock items

While we do our best to maintain the stock levels of all products, as a small independent retailer, we sometimes we run out of a particular size or colour.

Our online store allows you to place backorder for any items that are out of stock items. Backorders are a great way to ensure the items you want are on our radar and in the next order to our suppliers. 

Worst case, it could take as long as 3 weeks to fulfil a backorder. However, as we’re constantly ordering new stock, it’s likely we already have what you want on the way. In which case, it’ll be with you much sooner!